3 Ways To Stop Microsoft Teams Running Slow 

Have you ever thought that Microsoft Teams is running slowly? Obviously there are several considerations if this happens, such as the quality of your broadband connection, or if someone else on that connection is doing something “bandwidth heavy” (such as your partner downstairs on a separate video call!).  

But irrespective of these, Microsoft teams is very memory and CPU usage hungry, which can cause the entire PC to slow down if there is no available memory for other applications to run. This can be particularly noticeable when trying to share your screen, and there is significant “lag”. You can see this for yourself in Task Manager. Simply right click the “Start” button to display the secret start menu” and click on Task Manager. 

Click on the Details tab, then click on Memory (active private working set), only ONCE to sort the list by the most “memory heavy” applications. Usually you will see Teams right up there at the top of the list, and probably more than once! 

So if you suspect you have an issue, here are 3 simple tips that you can try to yourself to make Microsoft Teams run faster. You may not need to do all of these, and we recommend that you try them in the order below. 

1. Changing the Settings in Microsoft Teams  

Click on your profile picture and from the drop-down menu select Settings. 

In the pop-up Settings menu that appears, uncheck the box for Disable GPU hardware acceleration and also for Register Teams as the chat app for Office. Once done you will need to re-start the Teams app. 

2. Changing the Settings in Microsoft Outlook 

Open Outlook and select File. Then select Options from the Account information screen that appears 

Being very careful to follow these instructions correctly, Select Add-ins, and then Microsoft Teams Meeting Add-in for Microsoft Office. Once this is done, click Go. 

From the pop-up box, locate and uncheck the box for Microsoft Teams Meeting Add-in for Microsoft Office, and click OK to confirm. 

3. Clear the Cache in Windows Explorer (CAUTION; FOLLOW THESE INSTRUCTIONS TO THE LETTER!) 

For those that don’t know, a cache is a reserved storage location that collects temporary data to help websites, browsers, and apps load faster, and Microsoft Teams has its own cache.  

Open Windows Explorer and in the address bar type in to %appdata%\Microsoft\teams (or better still, just copy and paste this from this text). 

Then do the following very carefully: 

In the folder called blob_storage, delete all files. 

In the folder called Cache, delete all files. 

In the folder called Code Cache, delete all files in it. 

In the folder called databases, delete all files. 

In the folder called GPUCache, delete all files. 

In the folder called IndexedDB, delete the .db file. 

In the folder called Local Storage, delete all files. 

In the folder called tmp, delete all files. 

Download the guide below or get in touch with us for more information.

3 Ways To Stop Microsoft Teams Running Slow 


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How To Automatically Open Web Pages Every Day In Edge And Chrome

Maybe you have your favourite web pages filed nicely away in folders in your browser. Maybe you actually have a folder called “start”, filled with everything you need open for the day (BBC sport, company SharePoint site, your website, LinkedIn, Twitter and so on)? 

But did you know you can have them open up automatically as soon as you open your browser window? How great would that be? 

Here’s how to set that up, for both Microsoft Edge and Google Chrome; 

Microsoft Edge: 

Open up all of the websites that you want to open every day 

Once they are open and loaded, click the 3 dots in the top right-hand corner of the browser and select Settings. 

In the Settings windows, on the left-hand panel you should see On start-up. Click this. 

Click the option to Use all open tabs  

All of the pages you currently have open should be listed, and you’re done! No need to click save. 

And remember, as and when you find new pages you like or need on a daily basis, you can manually add the URL of these pages. Just follow the same steps but instead of clicking “Use all open tabs”, click “Add a new page” and copy/paste the URL into the pop up box that you’d like to start up automatically. 


Google Chrome: 

Open up all of the websites that you want to open every day 

Once they are open and loaded, click the 3 dots in the top right-hand corner of the browser and select Settings. 

In the Settings windows, scroll down until you see the box titled On start-up. 

Click the option to Open a specific page or set of pages and a drop down menu will appear. Click “Use current pages”. 

All of the pages you currently have open should be listed, and you’re done! No need to click save. 

And remember, as and when you find new pages you like or need on a daily basis, you can manually add the URL of these pages. Just follow the same steps but instead of clicking “Use current pages”, click “Add a new page” and copy/paste the URL into the pop up box that you’d like to start up automatically. 

Create Or Schedule A Meeting In Outlook Using An Email In Your Inbox

It’s a scenario that many people will have been through. A subject is being discussed via email, and it gets more and more complex and intense as time goes on. Then someone (usually the boss!) decides that “we need a meeting to sort this out”, and you get the job. So far so easy.

But all of the detail is in those emails, and after all of the backwards and forwards from all of your colleagues, there can be quite a lot of them! So how do you take that email string and turn it into the supporting documentation for a meeting? How do you schedule a meeting from an email? Well, it’s easy, and here’s how…

First, select the email that has triggered the need for a meeting (either the last in a string, or the one where the boss says “let’s have a meeting!”). In the top right hand corner you will see 3 dots.

3 dots

Clicking on the 3 dots brings up a pop out menu with 5 options. We are only interested in the “Meeting” option here.

meeting button

Click “Meeting” and up pops the Outlook meeting scheduler, automatically populated with the recipients of the email you are using to schedule the meeting. From here you can do the normal things such as add attendees, set the meeting date/time to suit, pick a location etc. But crucially, you will see that your email string is displayed underneath the meeting details.

schedule meeting

Set your meeting details as required, then send as normal. And when the meeting invite is received, the email string is attached as supporting documents for the meeting. Simple and easy, and no excuses for anyone to say “what emails?“.

meeting scheduled

How To Easily Minimise All Open Windows And Get Back To The Desktop

Today’s devices are very powerful, and you can have lots of different apps and programs open at the same time without any problem. But what if you have downloaded a file, shortcut or whatever to the desktop? How many times have you found yourself in the situation of having to click the “minimise” button on every single open window? How much of a pain is that?


So, in today’s hints and tips from Labyrinth Technology you can see a really neat and fun way to get back to your desktop instantly. Simply shake!!

Check this out!

How To Change Default Fonts In Outlook

As with so many of our hints and tips, an in-house IT department can usually fix niggly little issues, but in their own time. They usually have more pressing issues to deal with as opposed to sorting out the fonts in your Outlook for instance. Unlike most in-house IT departments however, an outsourced IT support company like Labyrinth Technology has strict SLA’s to work to, so we never have the luxury of saying “we’ll get round to it when we can”!

That’s why we like to think about the many different ways we can support our clients, and one of them is to understand and keep track of what we get asked about regularly, and then provide a simple answer to simple questions.

Fonts Options

One such thing is when our clients have “company standard” fonts and sizes which they specifically need to use on every email. However, for whatever reason these haven’t been installed as defaults on their device and they have to keep selecting them when they create a new email. So, here is how to set those defaults.

Within Outlook, select File in the top left hand corner, and Options towards the bottom of the file menu to being up the Outlook Options Window.

Within the Outlook Options window select Mail from the left pane and then Stationary and Fonts.

Fonts 3

This should open the Signatures and Stationary window with the Personal Stationery tab selected.

3 fonts

There are three sections here; New Mail Messages, Replying or forwarding messages and Composing and reading plain text messages.

font box

Select Font besides each option to create your default for each specific one. And from there on in it’s just using the standard font editor. You will see that there is an Advanced tab available, but we wouldn’t recommend that you go playing with that unless you are very confident in your abilities. But now you will be able to set your fonts to match the company standard, or even set your personal preferences so that you use a font/colour/size for new emails, a different combination for replying or forwarding emails, and even a third set of options when you send emails in plain text.

Stand out from the crowd with email fonts!

How To Get Shared Contacts Showing In Your Outlook Address Book

With more and more people working remotely, the ability for business owners and managers to be able to centrally update information that can be accessed by all employees is vital. But sometimes what gets forgotten is actually explaining to the employee what they need to do to make the best use of this information.

A classic example is if your business uses “Shared Contacts” in Outlook. You may find that a colleague or different department/office has created a list of very useful contacts (internal and external) and is happy to share these with you (we’ll do creating and sharing these lists another time). What do you do to add this list to your address book?

Shared Contacts

For those that don’t know, address book is what you use when you click the To or Address Book button to add contacts to a draft email you are creating.

Shared Contacts

You will usually see the standard company address book (such as a “Global Address Book”), and you can select distribution lists or individuals from within that global list, but you will find that this shared list will not show up in your personal address book, which is linked to your business email address. So how do you add these shared contacts? First of all, go to your inbox and select People. Clicking on this will open up a list of Contact Groups that you have access to, and included in this should be the list that has been shared with you, but at the moment is not listed in your email address book.

Right-click the folder that has been shared with you, then choose Properties from the pop-up menu. When the Contact Properties box opens, select the the Outlook Address Book tab.

Shared Contacts

Simply check the box for Show this folder as an e-mail Address Book, and enter a new name for the new address list to make it easier to distinguish and find from other contacts folders. This name change affects only the address book display, not the actual name of the folder, meaning that when you click on To in a new email you can find this list (“My Colleagues List” for instance) and either use the whole list or access individual contact details for a member within that list.

How To Create Your Own Microsoft Colour Theme

Do you want to have a Microsoft colour theme to match your company branding for Word and Excel documents? In many cases you might turn to an outsourced marketing firm to help you develop electronic stationery and document templates, but did you know you can make your own colour themes in Word and Excel yourself without very little effort?

Here’s how to make that happen!

Click on the “Design” Tab in the Word menu bar or “Page Layout” in Excel at the top of the screen. Then click on “Colours” to reveal a drop down menu, from which you need to select “Customize Colours”, located right at the bottom of the menu.

Click the button next to the theme colour you want to change (Accent 1 should generally be your primary brand colour), and then pick a colour under “Theme Colors”.

But if you are feeling REALLY adventurous (and confident!), you can create your own colours by first of all selecting “More Colours”.

Here you can enter the RGB or HEX values of one of your company brand colours. For instance, if you want to create the Labyrinth Technology green, it’s;

R: 137 G: 186 B: 68

Go on, give it a go!

MS Themes 3

Give your theme a name and click save (you only have to do this once). Microsoft Word and Excel will now use your company brand colours any time you select this theme from Design > Colours, and you will also have access to this colour pallete when formatting text and pictures.

Save time and money by doing this simple process yourself. If you are one of our managed support clients, we may be able to automate deployment of this theme to your users depending on the systems you have in place. Download the guide below or get in touch with us for more information.

Create Microsoft Colour Theme


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DIY; Change Your Email Signature

Here at Labyrinth Technology we support clients of all sizes and types, and our aim is to provide the answer or solution to any questions, problems or issues that arise. We pride ourselves that our service desk takes an average of 12 seconds to answer the phone, keeping disruption to our clients to the absolute minimum. But sometimes there are requests we receive that could actually have been resolved in the time it took the client to pick up the phone, call us and make the request.

One of these is most definitely “how do I amend my email signature?” in Windows 10.

So, for those that don’t know, and to save time on the phone, here’s how. First, select “File” from your inbox screen, followed by “Options”.

Change Email Signature
Change Email Signature

Within the Outlook Options window select Mail from the left panel, and once done, on the right you should now see an option for Signatures.

Change Email Signature

Having selected Signatures you will now see the Signatures and Stationery pop up box. If you have multiple signatures set up, select the one you want to amend, or if you are creating a new signature, select that option instead (make sure you give it a unique name).

Change Email Signature

From here on in, use the editing tools to change fonts, text size, text colour, alignment and more stuff that you will probably be used to doing already in Word. You can even insert a picture (company logo?) if you are confident enough. Obviously you may be more proficient at this design phase than others, but your signature can be as simple or complex as you and the editing options allow. And don’t forget that until you click “save” none of your changes are permanent.

Change Email Signature

Finally, please do NOT select the “delete” option unless you are absolutely sure you want to delete a signature AND have selected the correct signature for deletion.

Do Not Delete Email Signature By MIstake

Automatically Download Images In Emails

It’s those little things that really get annoying. Like having to download images EVERY time you open an email. Time after time after time you open an email and a big white box is displayed where you want to see some crucial information. If this is something that you are fed up of doing, read on below and check out our simple guide on how to fix that!

Auto Download Images In Emails

So this is what you will probably see right now when you open an email. Usually from external senders there will be some small print above a warning message regarding external senders. Instinctively, many people will simply click on “Download Pictures”, and lo and behold, there they are. But after a while, doing this for each and every new email can become tedious to say the least.

Auto Download Images In Emails

So why wouldn’t you set up your inbox to automatically download images? To be fair, there may be good reasons why not, but for the bulk of users this is merely a way of making your inbox a bit cleaner, and your working day that little less stressful. So how do you do it? Well, look at the line below “Download Pictures”, and click on here.

Auto Download Images In Emails

Once clicked, a dialogue box opens and all you need to do is uncheck the boxes indicated below. Hey presto! No more images to manually download!

Auto Download Images In Emails

If you want to download and keep a copy of this simple guide, please click here

How To Make Your Windows Computer Start Up FASTER!!

Remember when starting your computer used to take AGES? You could press the power button and make a coffee in the time it was ready to use! It’s a lot better now of course, but did you know it can be even FASTER? Here is a handy little guide from us about out how to speed up the start time of your Microsoft Windows computer

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