8×8 is a leading worldwide provider of VoIP (Voice over Internet Protocol) telephony. Labyrinth Technology has partnered with 8×8 to offer their innovative and fully featured telephone system to our business customers.
The 8×8 solution provides not only a business class telephone system but also and all-in-one collaboration tool for desktop and mobile devices with voice, video, private and team chat.
The core product is a Cloud PBX that offers all of the functionality you would expect from a modern, world class telephone system.
All of the features that you would expect from such a service are there: Multi-Level Auto Attendant, Call Recordings, Music on Hold, Number Porting, Call Forwarding & Transfer, Conference calling, Ring Groups, Call Monitoring and much, much more.
The system features an Easy Administration portal that allows for Role-Based access controls across your organisation.
The 8×8 service ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centres.
Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate even more.
Labyrinth Technology has been installing, configuring, supporting and managing VoIP telephone systems such as the 8×8 offering for many years. Our friendly and knowledgeable team will be able to give you the best advice on the solution right for your business. So please contact us now to discuss your business communication needs: we promise No Hard Sell!
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We have partnerships with major suppliers such as Microsoft, Watchguard, Dell and so on, and as such we can offer both the hardware and software necessary to deliver the support, services and solutions you need to run your business. We aim to be the single point of contact for supplying these products and services, as well as taking on the responsibility of managing these assets once in place. However, this is not a mandatory requirement. Our clients are free to source and purchase their own hardware and software if preferred, and Labyrinth Technology is always on hand to offer as much (or as little) advice to help them decide what options suit their business.
As we always try to make clear, Labyrinth Technology provides IT support to our clients so that they no longer need to waste time dealing with IT problems. Instead, they can focus on making their businesses succeed. And as they succeed they do so confident that our services are fully scalable. We regularly review the service provided to our clients, both through data gathered from our best in class monitoring systems, as well as meetings with our customers. We can easily amend the products and services applicable to the contract, or can even move a client to entirely new support package.
We can help with the move AND the security needed as well! We’ve helped businesses work in a more agile fashion, including supporting remote workers by ensuring an on-demand supply of computers, along with networking, Wi-Fi and cloud facilities, and the software needed to make sure your remote workforce remains productive, as well as totally secure. Indeed we recently carried out a project to dial in to all of the home Wi-Fi routers of a client’s staff to determine the strength of security in place.
Yes. In order to supply communications systems that can drastically empower how you work, we partner with two of the biggest names VOIP services; Microsoft and 8×8. Bothe offer best in class products, but can be aimed at different areas and goals of your overall IT strategy.
Either call our support line, using the label attached to your device, email us at [email protected], or use the support portal available on our website.
Our services are primarily aimed at business located with their main offices in the Greater London area, but our services are available for multi-site clients with locations across the UK.