Cyber Security Starts with Your Team: Employee Training

When it comes to protecting your business from cyber threats, the conversation often revolves around firewalls, antivirus software, and the latest IT security solutions. But there’s one factor that consistently poses the greatest risk to any organisation’s security: the human element. Employees, whether through lack of knowledge or simple mistakes, are often the weakest link in the chain. This isn’t an indictment of their capabilities—it’s simply the reality of working in a world where cybercriminals are constantly innovating. At Labyrinth Technology, we believe the best defence isn’t just technology; it’s empowering your workforce with the knowledge and skills they need to spot and prevent threats.

The Human Factor in Cyber Security: Why It Matters

Statistics consistently show that human error is one of the leading causes of security breaches. A report by IBM found that 95% of cyber security breaches involve human mistakes. Whether it’s clicking on a phishing link, using weak passwords, or failing to recognise suspicious emails, these seemingly small errors can have catastrophic consequences.

The rise of social engineering attacks, where cybercriminals manipulate employees into handing over sensitive information, makes the human element even more critical. These attacks are often well-crafted, designed to exploit trust and urgency, and can fool even the most experienced professionals. And as phishing scams become increasingly sophisticated, thanks in part to AI, the margin for error narrows.

This isn’t to say employees are to blame; rather, it highlights a gap in many businesses’ cyber security strategies. If your team isn’t trained to recognise and respond to these threats, your business is operating with an open door for attackers.

Real-Life Example

In January 2025, researchers uncovered a clever phishing scheme using fake ads in Bing search results. One ad redirected users to a fraudulent Microsoft Teams download page hosted on a newly registered domain, burleson-appliance[.]net, designed to look authentic. The campaign didn’t stop there—it also targeted other popular software, creating fake pages with convincing subdomains.

What made this campaign especially dangerous was the use of short-lived domains, registered and abandoned quickly to evade detection. This highlights how sophisticated cybercriminals have become and why staying vigilant is so critical.

Taking a closer look at search results, domains, and URLs could prevent many people from falling victim to these types of scams. Cybercriminals rely on users being in a hurry or distracted, knowing that most people won’t take the time to carefully inspect a URL or domain before clicking. For instance, if someone sees “Microsoft Teams” in the headline of a search result, they may not notice that the URL is slightly off or doesn’t belong to Microsoft.

Scammers design these malicious pages to look as convincing as possible, counting on users to prioritise speed over scrutiny. A simple habit of verifying the URL—for example, ensuring it ends in microsoft.com—can make all the difference. Training can teach users to pause, verify URLs, and avoid clicking links without scrutiny, even when they appear legitimate.

Knowledge Is the Best Defence

Investing in IT security training for employees transforms them from potential vulnerabilities into your first line of defence. With the right training, employees learn to recognise phishing emails, use strong passwords, and handle sensitive information securely. This doesn’t just reduce the likelihood of a breach—it also builds a culture of security within your organisation, where employees feel confident and empowered to act responsibly.

Think of it this way: You wouldn’t leave your office unlocked overnight, relying solely on security cameras to keep intruders out. In the same way, relying solely on technical defences without equipping your team with knowledge leaves a significant gap in your security posture. IT security training fills this gap, helping employees understand not just what to do, but why it matters.

At Labyrinth Technology, we’ve seen first-hand how effective training can be. Businesses that invest in employee education report fewer incidents, faster responses to threats, and greater peace of mind. And with real-world examples from our extensive experience, we provide training that’s not only informative but highly practical.

The Role of a Reliable MSP in IT Security Training

Small and medium-sized businesses often don’t have the resources to develop comprehensive cyber security training programs in-house. That’s where a trusted MSP like Labyrinth Technology comes in. With years of experience supporting businesses across industries, we’ve seen the evolving tactics of cybercriminals and understand what it takes to stay ahead.

Our training sessions are tailored to your business’s specific needs, addressing the unique risks and challenges you face. We don’t rely on generic presentations or one-size-fits-all solutions. Instead, we bring real-world examples, hands-on exercises, and actionable advice to the table. From recognising phishing attempts to implementing secure remote working practices, our training equips your team with the tools they need to protect your business.

And it doesn’t stop there. We also work with you to ensure your organisation has the technical infrastructure to support these efforts. From advanced email security systems to multi-factor authentication, we’ll help you implement a layered defence that complements your training initiatives.

Partnering with Labyrinth Technology

At Labyrinth Technology, we understand that cyber security is a complex and ever-changing field. That’s why we’re committed to providing businesses with the tools, knowledge, and support they need to stay secure. Whether you’re looking to implement a training program, upgrade your security infrastructure, or simply learn more about best practices, our team is here to help.

Together, we can build a safer, more secure future for your business. Contact us today to learn more.