Labyrinth Technology has been providing IT support in England for the last 20 years. Our highly professional team offers a wide range of IT support services, which include Windows support, Cloud consulting, IT project management, Security consulting, Microsoft 365 support, Power apps development and many more. Our aim is to provide a high-quality, cost-effective service that meets the needs of our clients.
In addition to our IT support services, we also offer a wide range of other services such as web design and development, e-commerce solutions, Workplace automation, Backup and disaster recovery, etc. Labyrinth Technology is the perfect partner for all your IT needs, with a wealth of experience and a commitment to providing the best possible service.
It’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to. In other words, it can go wrong. At Labyrinth Technology we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem. But if you know you have a problem, as an IT Company operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, WatchGuard, Dell, ConnectWise and CyberTec, and since 2001 we are proud to have made a difference to small and medium sized businesses all around the country by providing the technology, affordability and service our clients demand and deserve. Our approachable staff will always use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell as we always work on the principle of ‘best advice’. Get in touch today using our contact form or call our sales team on 020 3790 7500 to discuss your requirements for IT Support in Norwich.
The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!
The short answer is that, unusually in today’s world, we put you first. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to want to stay with us, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.
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Empowering London Businesses with Efficient IT Solutions to Save Time and Stay Ahead of the Competition.
