Labyrinth Technology has been a leading company providing IT support in West London for 20 years. As a local business with historical links throughout the capital, we understand the needs of the various firms located in the area. We provide a top-class business IT service in West London, helping businesses from Chelsea to Chiswick to Ealing navigate the maze of modern IT.
Labyrinth’s IT Support service is designed to be all-inclusive. That means that all your support requirements are covered with one fixed monthly cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure.
It’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to. In other words, it can go wrong. At Labyrinth Technology we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem. But if you know you have a problem, as an IT Company operating to the highest standards of customer service in West London, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, WatchGuard, Dell, ConnectWise and CyberTec, and since 2001 we are proud to have made a difference to small and medium sized businesses in West London by providing the technology, affordability and service our clients demand and deserve. Our approachable staff will always use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell as we always work on the principle of ‘best advice’. Get in touch today using our contact form or call our sales team on 020 3790 7500 to discuss your requirements for IT Support in West London.
The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!
The short answer is that, unusually in today’s world, we put you first. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to want to stay with us, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.
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Empowering London Businesses with Efficient IT Solutions to Save Time and Stay Ahead of the Competition.
