Labyrinth Technology founded
Became a Microsoft partner organisation
Truefitt & Hill, Labyrinth’s longest serving current client signed
QuickBooksHeaven.com was launched, which would become the largest independent UK reseller of QuickBooks
Managed a key IT project for the City of London Police
Due to expansion moved into new offices in Rotherhithe
Due to continued expansion relocated to larger offices in Surrey Quays
Won a contract to support a major West End Tourist attraction
Won a major support contract with an international software house
Due to expansion relocated to larger offices in City of London
Achieved certification for UK Cyber Essentials (UK government standard)
Achieved ISO9001 and ISO27001 quality assessment standards
Became a Microsoft Silver partner organisation
Relocated to current offices in Lombard Street
Became a Watchguard Gold Partner Organisation
The short answer is that we are putting our money where our mouth is by only asking clients to make a 30 day commitment. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to WANT to stay with, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.
We provide IT support in London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.
The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!
Choosing an IT support company can be difficult, Labyrinth have put together a guide to help businesses choose the best fit for their business. Click here to download the guide!
For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist atttractions and major rail infrastructure firms.