2001
Labyrinth Technology founded 2001

Labyrinth Technology founded

Labyrinth Technology founded
2002
Became a Microsoft partner organisation 2002

Became a Microsoft partner organisation

Became a Microsoft partner organisation
2002
Truefitt & Hill, Labyrinth’s longest serving current client signed 2002

Truefitt & Hill, Labyrinth’s longest serving current client signed

Truefitt & Hill, Labyrinth’s longest serving current client signed
2004
QuickBooksHeaven.com was launched, which would become the largest independent UK reseller of QuickBooks 2004

QuickBooksHeaven.com was launched, which would become the largest independent UK reseller of QuickBooks

QuickBooksHeaven.com was launched, which would become the largest independent UK reseller of QuickBooks
2006
Managed a key IT project for the City of London Police 2006

Managed a key IT project for the City of London Police

Managed a key IT project for the City of London Police
2006
Due to expansion moved into new offices in Rotherhithe 2006

Due to expansion moved into new offices in Rotherhithe

Due to expansion moved into new offices in Rotherhithe
2009
Due to continued expansion relocated to larger offices in Surrey Quays 2009

Due to continued expansion relocated to larger offices in Surrey Quays

Due to continued expansion relocated to larger offices in Surrey Quays
2009
Won a contract to support a major West End Tourist attraction 2009

Won a contract to support a major West End Tourist attraction

Won a contract to support a major West End Tourist attraction
2014
Won a major support contract with an international software house 2014

Won a major support contract with an international software house

Won a major support contract with an international software house
2017
Due to expansion relocated to larger offices in City of London 2017

Due to expansion relocated to larger offices in City of London

Due to expansion relocated to larger offices in City of London
2018
Achieved certification for UK Cyber Essentials (UK government standard) 2018

Achieved certification for UK Cyber Essentials (UK government standard)

Achieved certification for UK Cyber Essentials (UK government standard)
2019
 Achieved ISO9001 and ISO27001 quality assessment standards 2019

Achieved ISO9001 and ISO27001 quality assessment standards

 Achieved ISO9001 and ISO27001 quality assessment standards
2019
Became a Microsoft Silver partner organisation 2019

Became a Microsoft Silver partner organisation

Became a Microsoft Silver partner organisation
2020
Relocated to current offices in Lombard Street 2020

Relocated to current offices in Lombard Street

Relocated to current offices in Lombard Street
2021
Became a Watchguard Gold Partner Organisation 2021

Became a Watchguard Gold Partner Organisation

Became a Watchguard Gold Partner Organisation

FAQ

The short answer is that we are putting our money where our mouth is by only asking clients to make a 30 day commitment. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to WANT to stay with, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.

We provide IT support in London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.

The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!

Choosing an IT support company can be difficult, Labyrinth have put together a guide to help businesses choose the best fit for their business. Click here to download the guide!

For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist atttractions and major rail infrastructure firms.

Our History