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IT Support For The Third Sector

The third sector, encompassing charities, non-profits, and volunteer organisations, operates with a unique set of challenges. Unlike traditional businesses, these organisations often work under tight budgets, relying on every resource to go further and support their mission. In a world where services and donations increasingly depend on digital presence, IT needs for the third sector have grown more complex and essential. Managing data security, facilitating volunteer support, and ensuring seamless service delivery are now central to operations, demanding reliable IT infrastructure and robust cyber security measures. But for many, navigating these technical requirements is no small feat, especially with financial constraints. That’s where we come in, offering IT support for charities that enables them to operate confidently, focusing their energy on the people and causes they serve.

Interesting Statistics

In two recent reports the Charities Aid Foundation highlighted that “cashless donations have increased substantially” and “a third of charity leaders are increasingly adopting online fundraising”. 

So technology, and keeping pace with it, is going to be an important concern for third sector organisations. This was highlighted by the fact that the Charity Landscape report states that 77% of charity leaders believe that “technological change is relevant to their organisation”.

But that technology is not just about fundraising and running a charity’s business operations. GDPR changed the way organisations, third sector included, had to think about confidential donor data, and as more fundraising moves online, charities have become the target of cybercriminals.

According to Ecclesiastical Insurance, a third of charities were the victim of a cyber attack in 2020, but at the same time reported that just half (52%) actually have a cybersecurity plan in place. As technology advances and plays a more prominent role in society organisations in the third sector must react and adapt to these changes.

Tailored IT Support for Charities and Non-Profits

In an increasingly digitised world, charitable organisations face unique IT challenges. Balancing data security and cost savings while maintaining reliable IT infrastructure can feel overwhelming for many non-profit organisations. At Labyrinth Technology, we provide IT support for charities that addresses these distinct needs. With our dedicated team and extensive experience, we help UK charities optimise their resources and secure their data, allowing them to focus on what truly matters—serving their causes. We understand that registered charities often work under financial constraints, which is why our solutions are designed to be cost-effective, empowering small charities and larger organisations alike to do more with less.

Secure and Scalable IT Infrastructure

For charities and non-profits, security is not just a technical requirement; it’s a matter of trust. We offer comprehensive cyber security services designed to protect service users and volunteer support data from ever-present threats. With proactive monitoring and cyber essentials as a part of our IT infrastructure solutions, we help charitable organisations maintain compliance and uphold the highest standards of data security. Our cloud services also enable small charities to scale their resources efficiently, allowing volunteers and team members to access systems from anywhere, which supports service delivery and reduces reliance on physical infrastructure. This approach not only enhances service delivery but also enables cost savings—essential for organisations with tight budgets.

IT Support for Non Profit Organisations

Labyrinth Technology can help you understand your challenges, your options and the solutions that are available to deliver quality IT for a charity or social enterprise.

As a dedicated support company for charities and non-profits, we understand the unique challenges that these organisations face. Many charities are under increasing pressure to reduce costs while ensuring that every penny is spent wisely to serve their mission. At Labyrinth Technology, we provide independent advice and services for charities designed to empower organisations to manage their IT systems effectively, helping them operate smoothly even under constrained budgets.

With a proven track record of working with other organisations in the sector, we offer a broad range of guidance and support, from in-house training to management solutions tailored to maximise efficiency. Our highly professional team goes the extra mile, providing the kind of expertise that empowers clients to make informed decisions about their resources, technology, and future.

We always work on the principle of ‘best advice’, and to ensure that you know we mean what we say, we will never make you sign up for longer than a 30-day rolling commitment. If you aren’t happy, you can easily move on. Our aim is to guide you through the maze of modern IT by providing proactive, honest, and efficient service, so get in touch today to discuss your requirements for third sector IT Support in London.

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FAQs

Frequently Asked Questions

For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.

Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.

External IT support is a cost effective solution for businesses who would like the experience of their own IT department, without the cost of hiring one. This is particularly popular with SME’s as the monthly cost is often based on the number of users or computers, and this offers the flexibility to scale the service as your business grows.

The reality of today’s inter-connected world is that digital technology is used to drive virtually every aspect of a business. Whether it is product development, project planning, accounting and finance, communications or HR, there is usually a keyboard being tapped or a mouse being clicked to facilitate a process. And when that technology fails, or even slows down, your business is seriously affected. So Labyrinth Technology aims to provide business IT support that delivers fast response times, reduced system downtime, assurance that your business is using the best equipment and software, reduced cost, and time to focus on your core business goals and objectives.

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Anticipating your IT needs and taking preemptive measures to keep your business running smoothly without interruptions.

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Streamlining IT processes and delivering prompt solutions to optimise your business productivity.

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Building trust through transparent communication and reliable IT support services you can count on.
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