Most end users do not like the prospect of change, and we don’t blame them. Change can be daunting, particularly when the change is high impact and a lot is at stake, or where users who have spent years getting used to systems in their current form. Unfortunately, the phrase ‘if it isn’t broken, don’t fix it’ is poor advice in the modern world of technology.
Businesses must evolve their systems to keep up with competitors, improve efficiency, information availability and adapt to cyber security risks. Through our decades of experience managing IT projects for businesses of all sizes we can help mitigate the risks involved in making changes, reassure your users, minimise downtime and relieve the stress from you.
All projects are assigned a project manager regardless of size and managed in line with Prince2 and ITIL frameworks. Every project we manage has a project plan regardless of size. For very small projects, this may be a schedule of works or a task list on the helpdesk ticket. For larger projects, this will be a full-scale project plan.
We will explain things to your team in terms that they understand, keep you updated every step of the way and always consider user behavioural changes and training as part of our managed user adoption plans. We are ISO 9001 accredited and consider quality in everything we do. Whether you would like us to take full control of the project or work alongside an in-house IT team, we can help.