Centrally based in The City of London, Labyrinth Technology has been a leading company in the field of IT support for 20 years.  As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area.  We provide top-class business IT service helping businesses navigate the maze of modern IT. 

Labyrinth’s London centred IT Support service is designed to be all-inclusive.  That means that all your support requirements are covered with one fixed monthly cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. 

We help clients of all sizes develop IT systems that are easy to manage but are flexible enough to be tailored for a wide range of business sectors, such as architecture, financial, legal and not for profit We understand your challenges and advise on the best services, solutions and products that are designed to meet your requirements.  Our goal is to make IT support in London available and affordable to all businesses, giving them access to a first-class IT service, without having to sign and commit to a long-term contract. 

We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.

Jon Gilligan, GQ LITTLER

It’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to.  In other words, it can go wrong.  

At Labyrinth Technology we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem.

But if you know you have a problem, as an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business.  Which is why our Service Desk prides itself on answering support calls in 12 seconds on average! 

 

Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, WatchGuard, Dell, ConnectWise and CyberTec, and since 2001 we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve.  Reliable IT is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.

Why Labyrinth Technology

Truly Unlimited Support

Proactive Monitoring & Maintenance

Guaranteed Response Times

Security Software

30 Day Rolling Plan

We’re proud to be certified by and partnered with industry leaders

Your Journey to Better IT Support in London Starts Here

Our approachable staff will use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell and will always work on the principle of ‘best advice’.

The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!

Our services are primarily aimed at business located with their main offices in the Greater London area, but our services are available for multi-site clients with locations across the UK.

We provide IT support in London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.

Yes, lots of London businesses outsource only certain parts of their IT support. This is often done provide expert support on more complex aspects of a network. A good outsourced IT company should be used to working alongside an internal team to provide complete IT department.