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Backup & Disaster Recovery

Nowadays, businesses rely heavily on data for day-to-day operations, decision-making, and long-term planning. It is crucial that every business has a clear backup and disaster recovery strategy and plan.

A comprehensive disaster recovery strategy ensures that your business can resume normal operations after unexpected disruptions, such as hardware failures, cyber attacks or natural disasters. The loss of critical data can lead to severe financial and operational impacts, which is why having an effective data backup and disaster recovery plan in place is vital to maintaining business continuity.

At Labyrinth Technology, we understand the importance of reliable backup solutions and offer strategies that protect your critical business data from risks. We focus on delivering secure and efficient data backups that include both incremental and differential backups. This way, businesses can recover data without significant data gaps, thanks to clear recovery point objectives (RPOs) and recovery time objectives (RTOs), which define how quickly and how much data must be recovered following a disaster event.

The Role of a Disaster Recovery Plan

A well-structured disaster recovery plan goes beyond just restoring your IT infrastructure; it ensures your business can quickly recover from any disruption with minimal impact on business operations. At Labyrinth Technology, our backup and disaster recovery process is designed to restore data efficiently, including testing and verification of protocols to maintain data integrity. By securing critical data through access controls, encryption, and backup solutions, we prioritise the restoration of essential systems and applications to guarantee business continuity.

Our team places a strong focus on data protection. We provide customised solutions for data storage and retrieval, ensuring that your backups reside securely and can be quickly accessed if needed. With regular testing and verification protocols, we make sure your disaster recovery plan is always ready for implementation, reducing downtime and causing minimal disruption to your business. We also factor in human error and cyber threats, ensuring your DR strategy covers all bases, so your business remains secure and resilient.

At the core of a disaster recovery strategy is the backup strategy. This involves employing incremental backups, differential backups, and cloud backup solutions to ensure data is regularly stored without using excessive storage space. Businesses also need to account for secure backup operations and recovery procedures to protect data and minimise the impact of a data breach or other cyber threat.

To maintain seamless operations, it’s essential to perform routine testing and verification protocols to ensure the restore process works when needed. These regular tests help ensure that critical applications and systems are recoverable after any disaster. Your disaster recovery solution must also incorporate a business impact analysis and a resilient business strategy to safeguard sensitive data and maintain business continuity.

By proactively preparing for disaster recovery, you protect not just critical functions, but your entire network infrastructure, ensuring rapid recovery and the integrity of your operating systems and essential files.

Building Resilience

When it comes to protecting your business, a well-crafted disaster recovery plan isn’t just a nice-to-have; it’s essential. The aim is to define your Recovery Point Objective (RPO) and Recovery Time Objective (RTO)—two metrics that determine how much data loss is acceptable and how quickly you need to resume normal operations after a disaster. These goals guide your disaster recovery strategies, from incremental backups to differential backups, each designed to ensure that any lost data—whether due to hardware failure or accidental deletion—can be quickly restored.

Proper preparation involves more than just backing up files—it’s about knowing how to recover them quickly and accurately. A solid testing and verification protocol is essential to verify that each archive file can be accessed when needed. Your strategy might even involve selecting a secure data center to hold your backups, guaranteeing access in a crisis. Effective disaster preparation isn’t about hoping for the best but planning for the worst, understanding that disaster means preparing for every scenario, from lost data to complete system recovery.

Data Backup and Disaster Recovery Strategy

Labyrinth carries out a complete annual review of this for our outsourced IT support clients. We work closely with a handful of specialist vendors to deliver a wide range of backup and disaster recovery solutions for our clients, irrespective of their size or sector.

Even if your business is already using cloud services such as Microsoft 365 it is essential that you backup your data. Cloud service providers often have warnings buried in their terms and conditions that indemnify them against any loss!

Once we have worked with you to agree a backup and disaster recovery strategy, and implemented the necessary solutions, we will continually monitor your backups. We can also schedule periodic restoration tests.

It is crucial to understand the difference between file synchronisation, backup, and disaster recovery. File synchronisation between devices is not a backup solution.

It is also important to consider that systems like Microsoft 365 only include very basic backups which are built into the platform and not replicated to a third party. Microsoft’s terms and conditions are clear that you are responsible for your data and they recommend arranging your own backups.

We provide a Managed Disaster Recovery package which includes:

  • An annual review of your backup and disaster recovery strategy. This will involve all relevant stakeholders in your business
  • Proactive, competitive analysis of available solutions
  • An annual disaster recovery plan test, which will simulate a real disaster and test the effectiveness of the plan with across the organisation
  • Management of the IT response to any major disasters (Ts & Cs apply)

We can provide backup for the following

  • File Backup
  • Windows Server Backup
  • VMWare, Hyper-V and Citrix (virtual server) Backup
  • Microsoft Exchange Backup
  • SharePoint Backup
  • Microsoft Office 365 Backup
  • G-Suite Backup
  • System Image Backups for Windows 10 and Windows Server
  • MS SQL
  • NAS Devices

When it comes to protecting your data and ensuring the continuity of your operations, Labyrinth Technology is the trusted partner you need. Contact us today to learn how our disaster recovery plans, expert data protection, and proactive IT support can help your business thrive, even in the face of unexpected challenges.

FAQs

Frequently Asked Questions

We always ensure that the capacity of our support team is capable of completing our required deliverables on time, even during the most trying of times. At no point should there be any delays in our service delivery, and the fact is that we usually exceed agreed SLA’s. Our business is built around customer satisfaction and recommendations, and we have put our money where our mouth is by only asking our clients for a 30-day commitment at all times. because of this, we have to deliver the highest quality service to the SLA’s we have promised to our clients. If for some reason you have cause to be dissatisfied with our service we will always look to rectify the situation as quickly as possible, with you safe in the knowledge you are not tied into a long term contract.

Yes, totally. We want to be your support partner and not make you surrender any control of your day to day business processes. In actual fact we want to empower your business by taking over the time-consuming responsibilities of IT support, allowing you to focus on what matters most to you; your business.

No, it’s simple. We conduct an in-depth analysis of your business, its processes and procedures, and also work with you and (if necessary) the incumbent supplier to review any current issues and carry out any work to address legacy issues Our tried and tested transition processes and methodology is designed to minimise the risk to you when changing to Labyrinth Technology as your trusted MSP.

Many of our competitors will offer an “introductory promotion” for new clients, giving a trial period of one month when you sign up for 12 months or more. We don’t need to do that because you are never committed to our services for more than 30 days anyway as we work on rolling contracts as opposed to long term commitments. So if you are not happy with our service after a month you simply walk away. It’s as simple and transparent as that.

It’s very simple. You are NEVER committed to us for longer than 30 days at a time. All the standard cooling off periods are available, but after that there is no need to worry about being stuck with a contract you don’t want. 30 days, no more.

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The Proactive, Efficient, and Honest Approach of Our IT Support Services

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Anticipating your IT needs and taking preemptive measures to keep your business running smoothly without interruptions.

Efficient

Streamlining IT processes and delivering prompt solutions to optimise your business productivity.

Honest

Building trust through transparent communication and reliable IT support services you can count on.
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