Cloud computing for businesses generally involves hosting IT systems including applications, servers and data in a third party service provider’s data centres. These systems are accessed through the internet. These data centres are typically far more powerful, resilient, scalable, and reliable than anything most businesses could afford to host themselves in their own office or data centre.

What are the benefits of cloud computing?

Cost – Your IT costs are more manageable as you will typically have clearly defined monthly costs for the services, often on a ‘per user’ basis for software (SaaS). You also won’t have to purchase, maintain or upgrade any on-site equipment.

Scalable – You can easily scale cloud services up or down as you grow, generally without any large capital expenditure or the need for expensive migrations 

Accessible – Cloud services are generally accessible anywhere with an internet connection, although can often be locked down to specific locations for security if desired. This is extremely useful for business continuity and day to day working, particularly with remote working on the rise 

Secure – Most cloud service providers implement extensive security controls to protect hosted platforms and hold accreditations to provide reassurances to customers 

Resilient – Cloud services are hosted on highly fault tolerant systems in data centres and are often replicated to data centres in other regions. Usually there are strict up time guarantees as part of the SLA (Service Level Agreement)

Manageability – Cloud systems can be managed remotely. Generally you can scale up resources instantly, in comparison to hours of work and careful planning for on-site work. For SaaS (Software-as-a-Service) solutions, all users will be running the same version of the software which ensures consistency and saves time and money on expensive upgrades. It also means changes are made iteratively which is more manageable for users.

We are Microsoft Silver Partners, but also partner with a range of other cloud vendors which we have carefully selected and regularly review. We will get to know your business, review your requirements and discuss the most appropriate cloud solutions for you.  

The Journey to Dynamic Cloud Solutions Starts Here

Our approachable staff will use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell and will always work on the principle of ‘best advice’.

The short answer is that, unusually in today’s world, we put you first. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to want to stay with us, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.

Someone once said that a computer only gives the correct result if the right data has been programmed in, and it’s the same with IT support. We believe that conducting an in-depth analysis of your business, its processes and procedures is essential to delivering a quality support service. We will work with you and the incumbent supplier to review any current issues and carry out any work to address legacy issues, leaving our clients with improved performance and greater reliability. Our tried and tested transition processes and methodology is designed to minimise the risk to you when changing to Labyrinth Technology as your trusted MSP.

We can help with the move AND the security needed as well! We’ve helped businesses work in a more agile fashion, including supporting remote workers by ensuring an on-demand supply of computers, along with networking, Wi-Fi and cloud facilities, and the software needed to make sure your remote workforce remains productive, as well as totally secure. Indeed we recently carried out a project to dial in to all of the home Wi-Fi routers of a client’s staff to determine the strength of security in place.

Many businesses are reluctant to trust cloud storage solutions out of fear over data security. Labyrinth ensure that all cloud storage solutions that we recommend have robust data security controls in place and comply with all local data protection legislation. All solutions that Labyrinth recommend ensure that data in encrypted both is transit and at rest. Data will also typically be replicated in multiple locations to ensure business continuity.

The cost of cloud storage does vary, as with most things, it is important to focus on the value that us provided rather than price. As most cloud storage is fully scalable, you are often able to change the number of users based on your changing requirements. This is particularly beneficial to start-ups and smaller businesses as it allows for flexibility as you grow.

Data stored in the cloud can often be accessed easily, from anywhere in the world. Whist all cloud storage providers vary, they often offer a local desktop client which allows you to access your files from your computers document folder. They often also offer the ability to access frequently used files without the need for an internet connection.

Yes, that goes without saying. But we would stress that we always want to anticipate potential faults and resolve them before they become a serious issue. Patch or fix deployment will, if possible be done when the machine is not is unse, and system updates, the enhancement of security features and proactive procedures are always carried out to help eliminate data loss.