Our mobile communications tariffs are specifically designed for businesses and are different to those you get on the High Street. Whilst the end result is the same (a handset providing talk, text and data), with a business mobile communications contract from us you get more choice, business-focused customer service and your mobile plan and tariff is totally scalable, allowing it to grow with your business. For this reason, they are a starting point for your mobile communications needs, not the final word.
Labyrinth Technology works in partnership with Plan.com, one of the leading providers of business communications solutions in the UK.
For the past three years they have been featured on the “Sunday Times 100 Best Small Companies” list, being ranked 5th in 2020, as well as being awarded “o2 partner of the year” for the past 3 years also. And these are only a few of their awards.
Plan.com pride themselves on being an innovative, customer focussed and flexible provider of business mobile communications services. There is nothing “off the peg” forced on our clients, only tailored solutions where you decide the phones you want, the tariff (or tariffs) you need, the contract length, and any additional bolt-ons you require. Obviously every journey must start somewhere, so to help you decide what business mobile phone contract suits you, here are just some of our tariffs, which can be scaled to the essential, gold or platinum levels…
With technical hints and tips, self-help videos, live chat and good old–fashioned UK based customer service, plan.com will always make you feel supported, anytime, anywhere. And as your local account partner, Labyrinth Technology are on hand to help with the day-to-day operational issues that crop up (employees to be added or removed, short term bolt on requirements, and much more). Before we do anything else, we will take a deep dive into your requirements for mobile communications and strive to always know your business needs inside and out.
With Labyrinth Technology by your side, your own my.plan Help Centre at your fingertips (packed full of useful info and over 500 FAQs) and the technical support of plan.com behind you, your business can be up to speed in a matter of minutes, developing your mobile communications the way you want it, not the way it wants you.
Whether you’re a heavy-weight data user, an international caller or you prefer to travel light, pro.plan is the perfect way to stay connected and in control while on the move.
When it comes to data, some businesses need a flexible approach. Pro.plan Switch is our worry-free tariff that always gives the best deal, no matter how much data you use and is perfect for businesses whose data usage varies month on month.
When it comes to data, not everyone uses their phones in the same way each month. So Proshare.plan is the best way for agile businesses to maximise their data allowance by pooling data allowances and sharing them across multiple handsets.
We can answer that simply by providing you with the facts. In 2020 our keep performance indicators were; 15 Minute Average Ticket Response Time, 12 Second Average Answer Time for phone calls and a 5 hour average issue resolution time.
We can answer that simply by providing you with the facts. In 2020 our keep performance indicators were; 15 Minute Average Ticket Response Time, 12 Second Average Answer Time for phone calls and a 5 hour average issue resolution time.
Yes, we have out-of-hours, extended hours and 24/7 support available, on an either inclusive or billable basis depending on the support package taken by our clients.
Our services are primarily aimed at business located with their main offices in the Greater London area, but our services are available for multi-site clients with locations across the UK.
Not a problem! Either your named Technical Account Manager or one of our product specialists are always available for visits when necessary. Which it will be depends on the issue, which could simply be for routine maintenance, specific support issues or ad-hoc projects. And we have regular review visits with all of our clients also.
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