38 Lombard Street, City of London, EC3V 9BS

About Us

One of the Leading IT Support Companies in London

Labyrinth was founded with one core belief in mind – that every business deserves access to first-class IT support, without having to sign and commit to a long-term contract.

Our Promise to You

  • Our approachable staff will use plain English and not confuse you with technical jargon
  • We will never make you sign a long contract
  • We guarantee to respond within an agreed timeframe
  • We will never oversell and will always work on the principle of ‘best advice’
20 +

Years in Business

160 +

Business Partners

6000 +

Tickets Resolved Annually

3000 +

Support Calls Annually

Experts with Experience

Labyrinth takes pride in offering first class assistance to our clients. We regularly assess our service levels and produce statistics to ensure our support remains ahead of the pack!

Customer Satisfaction98%
SLA Compliance100%
Client Retention100%
91% of our clients would recommend us91%

In 2001, our Managing Director David and his mother Patricia founded Labyrinth Technology. We are a close-knit team that holds that same core belief as our founders.

For more than 20 years we’ve delivered a comprehensive, outsourced service to companies of all sizes. Our considerable experience has given us a deep understanding of the disruption that IT problems can cause a business. That’s why we’ve formed partnerships with many clients who rely on us for support and advice on all aspects of IT operations, security and scalability.

With Labyrinth’s help, our clients get the most out of their technology. They no longer need to waste time dealing with IT problems. Instead, they can focus on making their businesses succeed.

We don’t believe in contracts. That’s not our way. Instead, we have a strong focus on building long-lasting relationships that are based on trust. It’s our first-class service that encourages our clients to stay with us time and time again. Each and every one of our ongoing clients stay by choice, which was David and Patricia’s original vision

OUR GUIDE

Free Guide to Choosing IT Support

It can be tough choosing an IT partner that you can depend on. We know that wading through the endless options can be a challenge, especially if you're not too familiar with the technical terminology you're reading. Labyrinth want to make the process simpler for you, so we've put together a handy guide. This guide will help you with choosing the right IT partner for your business. It's free and you can download it right now!

DOWNLOAD NOW

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Meet the Team

Matthew Dunn
Business Support Director
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Dawid Drezner
Specialist Support Manager
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Adam Mitchell
Corporate Operations Manager
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Paul Ravey
Business Development Manager
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Jamal Ghulam
Senior Support Engineer
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Wesley Gregory
Senior Support Engineer
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Abel Manghiuc
Support Engineer
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What Our Customers Say About Us

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If you could take a couple of minutes to write a quick Google review for us we would be incredibly grateful. We always love to hear your feedback, this will allow us to improve our service and let others recognise the value we provide. Thank you.