One of the Leading IT Support Companies in London
Our Promise To You
20 +Years in Business
60 +Business Partners
6000 +Tickets Resolved Annually
3000 +Support Calls Annually
Experts with Experience
Labyrinth takes pride in offering first class assistance to our clients. We regularly assess our service levels and produce statistics to ensure our support remains ahead of the pack!
In 2001, our Managing Director David and his mother Patricia founded Labyrinth Technology. We are a close-knit team that holds that same core belief as our founders.
For more than 18 years we’ve delivered a comprehensive, outsourced service to companies of all sizes. Our considerable experience has given us a deep understanding of the disruption that IT problems can cause a business. That’s why we’ve formed partnerships with many clients who rely on us for support and advice on all aspects of IT operations, security and scalability.
With Labyrinth’s help, our clients get the most out of their technology. They no longer need to waste time dealing with IT problems. Instead, they can focus on making their businesses succeed.
We don’t believe in contracts. That’s not our way. Instead, we have a strong focus on building long-lasting relationships that are based on trust. It’s our first-class service that encourages our clients to stay with us time and time again. Each and every one of our ongoing clients stay by choice, which was David and Patricia’s original vision
Free Guide to Choosing IT Support
Business Support Guide
Please provide your email address to download our guide.
Labyrinth has been providing us with our IT support since we started up.
They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.
If Carlsberg did IT providers…
The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.
Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.
Since employing Labyrinth, the response to any problems is always very fast, resolved quickly and can usually be done remotely which saves our firm both time and money. Importantly they are proactive in identifying inefficiencies from our previous administrators, recommending and implementing changes that improve our systems performance. We have full confidence in their technical ability having successfully identified and remedied previous setup shortfalls.
We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.
Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.